Quality, professional, compassionate employees. I needed a part for my heater and they explained everything and got it for me at straight cost of the part. They could have easily charged me extra for going out of their way to secure the part I needed, but they did not. I will have heat this winter thanks to them.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Called 4 different companies all too busy. Called Zellers and they were able to arrive sooner than expected. fixed the issue and only changed for parts. They will get all my business going forward
Prompt, friendly, and professional service.... They took the time to answer all my questions and educate me about my (new to me) system and were more than fair on cost. These people are definitely my go-to from now on!
Steve came over right away and quickly diagnosed the issue. He ordered the part needed and repaired our unti. He is super friendly, professional, knowledgeable, and his fee's are very reasonable. We will definitely turn to Steve again with our heating and cooling needs.
Called Steve on a Saturday afternoon because we couldn't get our furnace to turn on. He was able to pin point the problem within a few minutes and had it running in no time.
He came out, diagnosed a problem that we have had for a while and had it fixed as soon as parts were in. Both he and his staff were knowledgeable and easy to work with! Will be recommending to others!!
Honest reliable and reasonable what else is there to say? They will be my only call for anything heating/cooling!
They came right to my place and worked on my AC. They stopped by later in the evening to check how the unit was working and came out again the next morning to make sure everything was fixed. I also needed them to look at a refrigerator unit and again they came right away and got it fixed. They were super friendly and caring. I would recommend them and will always call them first from here on!
Steve came and helped us out. Was very fair and super professional. Found something else that was not installed correctly. Went above and Beyond. We will definitely be using Fire and Ice for our heating and cooling needs in the future. Thank you!
I had to have my gas furnace replaced. What I found with Zeiler's Fire/Ice is a super reliable, super responsive business to handle my needs. Steve certainly knows his trade, he offers options when available, and explains things in an easy to understand language. I was so pleased with the experience I also got an annual HVAC maintenance plan with them. Zeiler's has a customer for life.